A few weeks back, as I was perusing the Lincoln Park neighborhood in Chicago, I stumbled into a super cute store called Erin Gallagher, a custom jewelry boutique. There were two very outgoing, friendly women working and I instantly started talking to them as if I had been friends with them for years. And then I spotted. the. best. monogram. necklace. You see, I LOVE anything monogram. I am the nerd that has monogram pillowcases. I have an abundance of U’s around my house to the point it’s totally obnoxious but I sort of don’t care. So when I saw this blocked-font monogrammed customized necklace, I knew I was going to make use of my credit card very shortly. And I did. I had to. I LOVED this necklace. It’s classic. Unique. Personal. And a great price point, given the quality and customization.
Since it’s custom, you have to wait four weeks to get it which is a bummer, but makes sense. And, since it’s custom, you don’t know what it’s going to look like until you pick it up. And, since it’s custom, you can’t return it. It’s a jewelry risk and one that I was willing to take!
It arrived last week and I love it even more than I anticipated!
And as if that wasn’t enough, I received a personal, hand-written note from EG! Ahhhh! For someone who LOVES hand-written notes, this goes sooo far. Oh wait, I’m sorry. In this day and age of all things electronic, this goes SOOO FAR FOR ANYONE!
Wow. AND I saw on my receipt they took notes about me/our conversation while I was in the store. I don’t know Erin personally nor do I know the women who work there, but all I have to say is well done. And thank you for understanding what customer service means. I have already recommended EG to many women and now will even more!
I can’t wait to go back and play at EG! 🙂